by Ed Hinerman | Mar 14, 2016 | age nearest, backdating to save age, customer service, insurance, insurance quotes, life insurance, life insurance approval
How many phone calls or emails have I received suggesting that I must have made a mistake on a client’s life insurance quote because they’re really, for instance, age 50, not 51. Trust me! At my age adding a year to my life that I haven’t earned yet...
by Ed Hinerman | Jan 18, 2016 | application process, business life insurance, buy/sell life insurance, CEO life insurance, customer service, executives, insurance, International Business insurance, key man insurance, life insurance, loyal customers, partnership business life insurance
Who, if they left your company or died without adequate life insurance, would derail your company? Maybe it wouldn’t put you out of business but for at least a while you would experience chaos at a business level. It could be that the reputation of the CEO, with...
by Ed Hinerman | Jan 13, 2016 | AIG, application process, customer service, Independent agent, insurance, life insurance, life insurance approval, life insurance underwriting
Oh I wish! While there are still some bastions of sanity in the life insurance industry it seems like they have become few and remote. While I like my vacation islands in that category I can tell you that few and remote is not the way client friendly, good customer...
by Ed Hinerman | Jun 25, 2015 | claim, contestability period, customer service, death benefit, insurance, life insurance, life insurance claim
For all of you out there who long since lost track of your life insurance agent and are filing a claim on your own, let me start by expressing my sincere condolences. That is exactly how the process will start when you call the company to start the process and you...
by Ed Hinerman | Apr 6, 2015 | accelerated death benefit, bad customer service, beneficiary, claim, customer service, honesty, insurance, life insurance, life insurance claim
Voya Insurance, aka Reliastar Insurance, aka ING Reliastar, long one of the most boring companies in the life insurance business, has finally stepped out and away from the crowd. They couldn’t do it with products or underwriting, but they took aim at what every...
by Ed Hinerman | Mar 31, 2015 | beneficiary, claim, customer service, death benefit, incontestability, Independent agent, insurance, life insurance, life insurance claim, life insurance claim process
It’s really not that much work, but there are some unexpected things that pop up during the process that, well, would be handy to know. It might lower the stress level, something that anyone grieving the loss of a loved one would welcome. First let me say...
by Ed Hinerman | Mar 30, 2015 | beneficiary, business life insurance, cancer, customer service, incontestability, insurable interest, insurance, life insurance, life insurance claim, life insurance lapse, life insurance second addressee, partnership business life insurance, stroke
This same subject keeps popping up in new forms. I’ve explained in the past how essential it is for unmarried couples or business partners to have a power of attorney to be able to sign a release of medical records for life insurance in the event that the...
by Ed Hinerman | Mar 26, 2015 | approval, beneficiary, customer service, decline, impaired risk life insurance, Independent agent, insurance, insurance quotes, life insurance, life insurance approval, rate increase
They would probably have a holiday named after me if every customer walked away completely satisfied but you just get more customers when almost all of them do. It’s OK because personally I think we have over done the holiday thing especially because if the...
by Ed Hinerman | Mar 23, 2015 | beneficiary, business life insurance, buy/sell life insurance, CEO life insurance, customer service, executives, insurable interest, insurance, International Business insurance, key man insurance, life insurance
As a business person I can tell you that just the suggestion by someone that I should purchase something else to benefit my business makes me, well, underwhelmed with enthusiasm. I know the problem extends way beyond business and centers around the fact that there are...
by Ed Hinerman | Feb 17, 2015 | customer service, death benefit, honesty, insurance, insurance quotes, life insurance, term insurance, whole life
It’s been interesting over the years to see the amount of money that is thrown away because a life insurance client, not knowing any better, simply buys from the wrong company. When you couple that with the agents, especially in impaired risk life insurance, who...
by Ed Hinerman | Feb 12, 2015 | application process, approval, business life insurance, cancer, contestability, customer service, death benefit, estate tax attorney, estate taxes, grace period, insurance, life insurance, life insurance lapse, life insurance second addressee, loyal customers, no lapse guarantee
I just got off the phone with a guy who missed the end of the grace period on his $1 million life insurance policy by 3 days. He called and asked for forgiveness and was told that he could fill out a reinstatement application and, if approved, the policy would be...
by Ed Hinerman | Jan 28, 2015 | application process, customer service, honesty, impaired risk life insurance, Independent agent, insurance, insurance quotes, life insurance, life insurance approval
The only reason a sane life insurance agent would quote ING Reliastar, aka Reliastar, aka Voya, is compensation. Understand that there are two, sometimes more, levels of compensation that life insurance companies offer. One is called the “street” level...
by Ed Hinerman | Jan 20, 2015 | business life insurance, buy/sell life insurance, customer service, impaired risk life insurance, Independent agent, insurance, International Business insurance, life insurance, life insurance approval, private pilots
I, we, Hinerman Group, just completed our reunification move to Colorado. Every once in a while I make bad decisions (moving to NM where it rains), but I am more known for my brilliance (coming back to CO where it snows). With that move I am promising more of the same...
by Ed Hinerman | Aug 20, 2014 | beneficiary, business life insurance, buy/sell life insurance, CEO life insurance, customer service, executives, impaired risk life insurance, insurance, life insurance, private pilots
I’ve helped orchestrate business life insurance for everything from the simple loan collateral policy to complicated stock repurchase plans, but what all business life insurance has in common is business succession, making sure the business survives in the event...
by Ed Hinerman | Jun 12, 2014 | business life insurance, buy/sell life insurance, CEO life insurance, customer service, executives, impaired risk life insurance, Independent agent, insurance, life insurance
Most of us who have sold or applied for life insurance understand the whole rate class thing. We all want to get preferred plus, the best rate class, but we aren’t all qualified to be approved that way. So the goal becomes a mission to get life insurance...
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