by Ed Hinerman | Jul 30, 2016 | application process, cancer, claim, contestability, contestability period, death benefit, grace period, heart attack, incontestability, insurance, life insurance
Part of being in the life insurance business, neck deep as I am, is the fact that sooner or later there are claims. If a life insurance agent sells a lot of products and a few of those are life insurance policies they might retire with only a claim or two to walk...
by Ed Hinerman | Jul 14, 2016 | application process, bad customer service, beneficiary, claim, contingent beneficiary, customer service, Independent agent, insurance, life insurance
I’m not talking about setting your clock backward or forward. Sure not talking about your underwear cause I just don’t get that personal. What I’m talking about is changes to your life insurance. Did your child tick you off and you still have them as...
by Ed Hinerman | Sep 3, 2015 | bad customer service, bait and switch, claim, Conversion to a permanent product, guarantee, insurance, lapse, life insurance, Protective Life
I’ll leave the definition of “It” up to the reader. In a Protective Today newsletter release dated 8/31/2015, Dave Sheridan, a vice president and national sales manager for Protective Life felt the need to help agents understand why they are a much...
by Ed Hinerman | Jul 30, 2015 | claim, insurance, insurance quotes, life insurance
I had a guy in his mid 40’s call me several months ago. His wife had broached the subject of life insurance with him, suggesting correctly that if he were to die unexpectedly she and the kids were going to have a rough time. While he was doing well in his job,...
by Ed Hinerman | Jun 25, 2015 | claim, contestability period, customer service, death benefit, insurance, life insurance, life insurance claim
For all of you out there who long since lost track of your life insurance agent and are filing a claim on your own, let me start by expressing my sincere condolences. That is exactly how the process will start when you call the company to start the process and you...
by Ed Hinerman | Apr 6, 2015 | accelerated death benefit, bad customer service, beneficiary, claim, customer service, honesty, insurance, life insurance, life insurance claim
Voya Insurance, aka Reliastar Insurance, aka ING Reliastar, long one of the most boring companies in the life insurance business, has finally stepped out and away from the crowd. They couldn’t do it with products or underwriting, but they took aim at what every...
by Ed Hinerman | Mar 31, 2015 | beneficiary, claim, customer service, death benefit, incontestability, Independent agent, insurance, life insurance, life insurance claim, life insurance claim process
It’s really not that much work, but there are some unexpected things that pop up during the process that, well, would be handy to know. It might lower the stress level, something that anyone grieving the loss of a loved one would welcome. First let me say...
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