by Ed Hinerman | Apr 23, 2019 | business life insurance, CEO life insurance, life insurance, prostate cancer watchful waiting
Let’s be honest. Successful business people don’t pick the providers of critical support like CPA’s, attorneys, suppliers and financial advisers by looking online for cheap and easy. So why would they look for an honest, efficient and hard working...
by Ed Hinerman | Jul 31, 2016 | adverse selection, customer service, insurance, insurance quotes, life insurance
I suppose it’s no different than any other industry. It grows and someone learns how to do it better, then faster, then faster and better, then faster without better, then it morphs into something that doesn’t really serve anyone’s needs other than...
by Ed Hinerman | Jul 27, 2016 | cigar smokers, customer service, family history, insurance, life insurance, tobacco use change, underwriting change
There is good news and bad news for me and my life insurance clients. The good news is that there are a few constants that we can hold fast to and take to the bank year after year in life insurance underwriting. It seems that those that qualify for the best rate class...
by Ed Hinerman | Feb 11, 2015 | assumptions, business life insurance, insurance, life insurance
Having just moved from New Mexico back to Colorado and having moved all of my life insurance business phone and internet services I feel compelled, while on hold with Century Link account representative Jose AB01112, to say that corporate America might as well be...
by Ed Hinerman | Aug 20, 2013 | AIG, application process, customer service, impaired risk life insurance, Independent agent, insurance, life insurance, life insurance approval
There are some trends in the life insurance industry that occasionally make me wonder if we are glimpsing the future of the business, or are we already there? If life insurance companies could figure out how to get as much business without the use of commission paid...
by Ed Hinerman | Oct 31, 2012 | blood pressure, cholesterol, HDL, high blood pressure, insurance, life insurance
A few years back I fought a bloody battle with an underwriter from ING over what today still stands as the most illogical piece of underwriting I have ever run in to. Not that the two events are in any way related, but I won the battle and then watched company after...
by Ed Hinerman | Oct 6, 2012 | bait and switch, customer service, honesty, Independent agent, insurance, insurance quotes, life insurance, life insurance approval
I had an experience with Direct TV yesterday that left me wondering if there is anyone left in this country that truly cares about their customers. I definitely understood by the end of the four hour ordeal, that, and this is from Chase Carey’s secretary,...
by Ed Hinerman | Mar 3, 2012 | customer service, impaired risk life insurance, insurance quotes, life insurance, Telelife
There is an application process in the life insurance industry called “Telelife”. It’s only offered by a few companies. It was first put in place about 15 years ago by the then Federal Kemper Life. At the time I worked for Eterm.com and we were told...
by Ed Hinerman | Dec 20, 2011 | conversion, insurance, life insurance, term insurance
I would be the first to insinuate that the agent that sold that term policy to you has a better chance of being in another profession now than not. Good reality check. When was the last time they called you just to let you know they are there if you need them? Far too...
by Ed Hinerman | Nov 14, 2011 | insurance, life insurance
Once in a while I’m asked what sets me apart from other agents or especially from the giant online agencies. Why would a person choose to do business with me? My daughter interviewed for a job yesterday and was asked why they should pick her out of the four...
by Ed Hinerman | Jun 27, 2011 | accidental death, contestability, death benefit, hazardous activities, insurance, life insurance, pilot, private pilots, scuba diving, skydiving
Let’s start with the good news. If you have life insurance in force and you took up your hazardous activity after putting that life insurance policy in force, and didn’t apply for the insurance because you were anticipating taking up the dangerous hobby,...
by Ed Hinerman | Jun 15, 2011 | bait and switch, final expense life insurance, Independent agent, insurance, life insurance
After being beat up yesterday by a final expense life insurance agent that didn’t like my opinion of final expense insurance companies, I’m feeling the need to vent. Folks, this is all about life insurance customer service, where the customer comes first...
by Ed Hinerman | Apr 27, 2011 | insurance quotes, life insurance, pilot, private pilots
I’ve never been a fan of Selectquote. Having worked (a long time ago) in a similar on line agency I know for a fact that with quantity (they claim to do 100,000 applications a year) quality suffers serious damage. The agents, if you can really call them that,...
by Ed Hinerman | Jan 4, 2011 | guarantee, insurance, life insurance, universal life
How many blog posts and articles have I written about the catastrophic meltdown of traditional universal life insurance policies? I have sought industry assistance in nailing down approximately what percentage of the total number of UL’s are in danger of...
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