by Ed Hinerman | Jul 9, 2020 | approval, bait and switch, family history, life insurance, life insurance approval
When I wrote this in 2014 I was a little emotional about it. You would think I would calm down after 6 years, but I am updating this because, well, I’m mad. How Bait And Switch Happens Get the picture? Something is being offered that is not going to turn out...
by Ed Hinerman | Feb 24, 2016 | assumptions, bad customer service, bait and switch, guaranteed level premium, illustration, insurance, life insurance
Over the course of the last 30 years of being in and around the life insurance business I’ve seen agents and companies (and customers) make the products into the cure, the panacea, the over simplification and the shortcut to their end goal. Keep in mind that...
by Ed Hinerman | Aug 4, 2015 | application process, approval, bad customer service, bipolar disorder, insurance, insurance quotes, life insurance, life insurance approval
A colleague and I both watched a Selectquote television ad the other night and the next morning I won the race to call him and cry foul. For years we’ve debated that fine line between active bait and switch in life insurance quoting and just being too stupid to...
by Ed Hinerman | Jun 8, 2015 | bad customer service, bait and switch, budget, cash value, guarantee, guaranteed level premium, honesty, indexed universal life, insurance, life insurance, life insurance lapse, lifetime guaranteed UL, loyal customers, rate increase, universal life
Transamerica Life Insurance, formerly Transamerica/Occidental Life may have just taken over the coveted position in the life insurance industry that Protective Life has held for years, the Turd In The Punchbowl Award. They sent out the this email today announcing that...
by Ed Hinerman | Mar 26, 2015 | application process, compliance, diabetes, impaired risk life insurance, Independent agent, insurance, insurance quotes, life insurance, life insurance underwriting
Since the ING Reliastar cholesterol ratio bell curve debacle 3 years ago I’ve been given to musing about what really goes on behind the closed doors or a life insurance underwriter’s office. Are they in there pouring through records and giving credits and...
by Ed Hinerman | Feb 9, 2015 | abnormal ekg, abnormal labs, arrythmia, atrial fibrillation, bait and switch, impaired risk life insurance, indexed universal life, insurance quotes, life insurance, life insurance approval, life insurance underwriting
The other guys! That would be most agents and agencies out there who aren’t inclined to ask you to do homework before they provide a life insurance quote, but here’s the deal, if they provide you a quote at all it won’t be as accurate as mine almost...
by Ed Hinerman | Feb 6, 2014 | Depression, diabetes, HIV life insurance, HIV Positive, Independent agent, insurance, life insurance, life insurance approval, Type 1 diabetes
And when I answer the phone, and it’s me who answers it, I truly want to know just that. How can I help you? If you found me you probably have already experienced life insurance agents who couldn’t help you or wouldn’t help you. You may have suffered...
by Ed Hinerman | Sep 10, 2013 | application process, bait and switch, insurance, insurance quotes, life insurance, life insurance approval, Sleep apnea
I had a potential customer call a few weeks ago and after having gone through all the health questions with him, I let him know that I just needed a little more detail on his sleep apnea in order to shop it for life insurance appropriately. After he told me that he...
by Ed Hinerman | Oct 6, 2012 | bait and switch, customer service, honesty, Independent agent, insurance, insurance quotes, life insurance, life insurance approval
I had an experience with Direct TV yesterday that left me wondering if there is anyone left in this country that truly cares about their customers. I definitely understood by the end of the four hour ordeal, that, and this is from Chase Carey’s secretary,...
by Ed Hinerman | Jul 26, 2011 | bait and switch, cancer, heart disease, Independent agent, insurance, life insurance
I am left shaking my head occasionally when I hear a client say that my quote is much higher than some other quote they have received. Since I shop virtually every case I quote I am confident when I send out quotes, well, they are as good as it is going to be after...
by Ed Hinerman | Jul 21, 2011 | accidental death, bait and switch, insurance, life insurance
I have written a lot in the past year about the availability of a very fairly priced AD&D product from a company that covers everything from simple AD&D to war risk for civilian contractors working in Afghanistan. The company that offers the coverage is...
by Ed Hinerman | Oct 12, 2010 | bait and switch, insurance, life insurance
A client left me a message to call over the weekend and when I caught up with him today he had quite a story to tell. He has had a policy in force with me for 7 years, a 15 year term insurance policy. As his story goes he went to the ER about 6 weeks ago with severe...
by Ed Hinerman | Aug 3, 2010 | bait and switch, insurance, life insurance
Having run across bait and switch situations often during my years in life insurance, and having just run head on into again today, I thought I would share a few thoughts starting with an analogy. Have you ever wondered what a fish must go through when they’re...
by Ed Hinerman | Oct 20, 2009 | insurance, life insurance
We got a preferred rate approval on a client today. This is a client who had come to me after feeling, well, jerked around and lied to by Selectquote. The Selectquote agent who worked with this client was all about banging out an approval and moving on to the next...
by Ed Hinerman | Oct 14, 2009 | cholesterol, insurance, life insurance
Ahh, the less than perfect approval on your life insurance application. The temptation to take your bat and ball and go home and never play again. The desire to get back back at the company by not purchasing life insurance and not providing protection for your family....
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